Frequently asked questions
When Will My Order Ship?
Orders are usually processed and shipped within 3 working days of purchase.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 3 to 5 weeks (certain European and North American locations vary). Your tracking number will be updated 3-7 days after your order has been shipped.
How Do I Cancel An Order?
We are only able to cancel orders within the first 12 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.